Frequently Asked Questions
Everything you need to know about your Robotime order.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel or change your order within 60 minutes of placement by contacting our support team via live chat.
Are your materials sustainably sourced?
Yes, Robotime is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or certified sustainable fabrics.